Terms of service

Terms of Service

Effective Date: February 4, 2026

These Terms of Service ("Terms") govern your access to and use of the website, online store, and related services (collectively, the "Services") operated by Utopic Health Limited ("Utopic Health," "we," "us," or "our").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

Eligibility and Use of the Services

You represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. You agree to use the Services only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service to anyone, at any time, for any reason, to the fullest extent permitted by law.

Products and Orders

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing at any time without notice.

By placing an order, you represent that all information provided is accurate and complete. We reserve the right to cancel or refuse any order, including due to suspected fraud, pricing errors, or violations of these Terms.

Pricing and Payment

Prices are displayed in the applicable currency and may change at any time without notice. Taxes, shipping, and handling fees are additional unless otherwise stated.

You authorize us and our payment processors to charge your selected payment method for the total amount of your order.

Shipping and Delivery

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss passes to you upon delivery to the carrier, to the extent permitted by law.

Refunds and Returns

All refunds, returns, and exchanges are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review the Refund Policy carefully before making a purchase.

Health and Product Disclaimer

Products offered through the Services are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated. Information provided on the Services is for general informational purposes only and is not medical advice.

You should consult a qualified healthcare professional before using any product, especially if you have a medical condition, are pregnant or nursing, or are taking medication.

Intellectual Property

All content on the Services, including text, graphics, logos, images, and software, is owned by or licensed to Utopic Health Limited and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written permission.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We may suspend or terminate accounts at our discretion, including for violations of these Terms.

Prohibited Conduct

You agree not to:

  • Use the Services for unlawful or fraudulent purposes;

  • Interfere with or disrupt the operation of the Services;

  • Attempt to gain unauthorized access to systems or data;

  • Upload or transmit malicious code;

  • Violate any applicable laws or regulations.

Third-Party Services and Links

The Services may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties, and your use of third-party services is at your own risk.

Disclaimer of Warranties

The Services and all products are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Utopic Health Limited shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Services or products.

Our total liability for any claim shall not exceed the amount you paid to us for the product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Utopic Health Limited and its directors, officers, employees, and affiliates from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or misuse of the Services.

Termination

We may terminate or suspend your access to the Services at any time, without notice, if we believe you have violated these Terms or applicable law.

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Utopic Health Limited is incorporated, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. Changes will be effective upon posting to the Services. Your continued use of the Services constitutes acceptance of the updated Terms.

Contact

For questions about these Terms, please contact us through the contact options available on the Services.